# Earthologist FAQs

Greetings, and thank you for visiting our Frequently Asked Questions (FAQs) page!

We understand that navigating through information can sometimes be a puzzle, and we're here to provide clarity. Whether you're a new visitor or a seasoned user, this page is designed to address common queries and provide you with the information you need seamlessly.

At Earthley, we value transparency and believe in keeping you well-informed. This FAQs section aims to serve as a comprehensive resource, offering insights into our products/services, policies, and any other inquiries you might have. We've curated a list of questions that our affiliates frequently ask, along with detailed answers, to make your experience with us as smooth as possible.

### Q. How much commission do I earn?

A. When you register to become an Earthologist, you begin earning 15% commissions on all qualified orders. Once you reach $1,000 in all-time sales, you can reach out to earthologists@earthley.com to get bumped up to 20% commissions.

### Q. Is this MLM (multi-level marketing)?

A. Nope!

“MLM” stands for “Multi-Level Marketing,” which means people join as part of a team, and you need to recruit others to make $$$ and earn commission on their sales too.

We don’t have multiple levels; everyone just earns a commission on the sales they personally make. There is no team building, no downlines, nothing like that.

### Q. As an affiliate, do I get a discount for personal orders?

A. Yes!

You can start using the general 15% off Earthologist code that we change every quarter.

Once you reach $150 in commissions, you will get bumped up to 20% and you will receive your own personal 20% off discount code that only YOU can use.

### Q. Is there a sales quota I need to make?

A. Yes, there is a small sales quota you need to meet, but don't worry, it's very small! Earthologists must sell at least $50 in products within the past 3 months to be able to use the affiliate discount code.

### Q. Do I get a personal link to share?

A. When you are logged into your account, go to any page and there's a bar that says "generate link" towards the top of the page. You can hit that for a link direct to that page, or copy the link and add "/?affiliateId=**yourID**"

### Q. How will I know if a customer places an order?

A. You will receive an email informing you that you earned a commission on an order.

Sometimes these emails go to spam, so make sure to check your spam folder frequently. Additionally, sometimes these emails may glitch and not get sent. Check your Affiliate Account under 'Order Details' for order referrals.

### Q. Can I place an order for my customer and still receive credit?

A: In order to get credit for a customer order that you place, you must use guest checkout, the customer's email, and shipping address for the order to be eligible for commission on that order.

### Q. Can I use 'Earthley' or 'Earthley Wellness' in my page/group title?

A. No, you cannot. This can cause Brand Confusion.

### Q. Why doesn't my commission amount equal 15-20% of the order total?

A. You don't earn commission on taxes or shipping fees, so you aren't getting 15-20% of the order total, only the order **SUBTOTAL**.

### Q. When and how do we get paid?

A. Payments for the current month get sent out via PayPal on or around the 16th of the following month. (Depending on holidays and weekends).